Privacy Policy

This policy explains how Kaczorowski Funeral Home, P.A. (“we,” “us”) handles information when you visit this website, fill out a form or call us. We have written it in plain language. If you have questions, contact us using the details at the end.

What we collect

• Form submissions. When you use our contact form or online planning form, we receive what you enter, such as your name, email, phone number, and any planning details or messages you choose to share.
• Phone calls. When you call us, our phone and call-tracking systems record basic call details such as your phone number, the date, time and length of the call.
• Site usage. Like most websites, we collect information about how the site is used, such as pages visited, the device and browser type, approximate location (city level), and the page or ad that brought you here.

How we use form submissions

We use what you send us to respond to you, to help plan services, and to keep a record of your request. Form submissions are stored securely with our website hosting provider and are only available to our staff and the vendors who help us run the website. We keep them only as long as we need them for these purposes or as required by law.

Analytics

We use Google Analytics, loaded through Google Tag Manager, and Microsoft Clarity to understand how visitors use the site so we can improve it. These tools use cookies and similar technologies and may record how pages are used (for example, clicks and scrolling). They do not receive the contents of our forms. You can learn more in Google’s Privacy Policy and the Microsoft Privacy Statement.

Call tracking

We use CallRail call-tracking numbers to understand which ads and pages lead to phone calls. The phone number you see on the site may be a tracking number that forwards to our main line. CallRail records call details such as the calling number, time and duration, and the page or ad that led to the call. See CallRail’s privacy policy.

Cookies and how to opt out

Cookies are small files stored by your browser. You can block or delete cookies in your browser settings; the site will still work. To stop Google Analytics from using your data, you can install the Google Analytics Opt-out Browser Add-on. You can also manage Google ad personalization at Google Ad Settings.

We do not sell personal information

We do not sell or rent your personal information. We share it only with vendors who help us operate the website, our phones and our services, when you ask us to, or when required by law.

Obituaries, guestbook and gifts

Obituary pages, guestbook posts, obituary email subscriptions, and flower, tree and card orders are provided by our partner Tukios and its florist and gift partners (including the Condolences store). Information you share on those pages or orders is governed by their privacy practices. See the Tukios privacy policy.

Financing

If you apply for funeral financing through LendingUSA, your application is handled by LendingUSA and is subject to LendingUSA’s own policies.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has sent us information, please contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.

Contact us

Kaczorowski Funeral Home, P.A.
1201 Dundalk Avenue, Baltimore, MD 21222
Phone: 410-633-0000
Email: info@kfhpa.com